When you arrive at the Animal Emergency Clinic of St. Petersburg, you can expect our full attention to your pets’ needs. Our service will be provided with compassion, courtesy and respect.
You will be greeted immediately, and based on your pets needs and availability, we will escort you into an examination room upon arrival. Our goal is to see all of our patients in a timely manner. Although there may be times when you may have to wait, we appreciate your patience and understanding as the most critical patients must be seen first. Water and coffee is available in our reception area while you wait.
Your pet will first see a Certified Veterinary Technician who will take a history, and gather some data for the doctor. A Veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. Upon your discharge you will normally see the technician again to wrap things up, explain any discharge instructions, provide you with educational information and answer any further questions.
There will be times where the unexpected will create delays. Please be assured your pet is very important to us and we will minimize the wait as much as possible.